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Recently we bought Subaru cross-trek from Subaru of Brampton through Julie Irvine and we are completely satisfied with her support. She went above and beyond to make sure we were completely satisfied. We loved her passion of cars, promptness to help, flexibility to adjust to our timings and amazing knowledge of all things of Subaru. We have no hesitation in highly recommending this dealership, and Julie in particular. They have set high bar in car dealership with complete transparency.
in the last week
Alain was proactive and diligent with our lease renewal and took care of the end to end process seamlessly. He even came in on his day off to help facilitate on pickup day! We are very happy with our new family car and would go back to Alain and Subaru Brampton again for our next vehicle!
in the last week
Alain in sales was amazing to work with when we visited the dealership. Right from the start, he went out of his way to understand our requirements, was patient and really stepped up the level of professionalism that was lacking from other dealerships I had visited prior to purchasing. He knew the product very well and provide a lot of helpful information that assisted us in our final choice. We were able to negotiate a good deal and Alain never pressured us during the entire process. The overall experience was very pleasant and smooth. I would recommend this dealership and Alain's services without any hesitation.
2 weeks ago
A truly positive experience. We were dealing with Rich and purchased a vehicle through him. He made the whole process smooth and actually enjoyable. He was courteous, attentive and knowledgeable. Rich also went above and beyond to facilitate our picking up the vehicle. Thanks for such great service and follow up. We will definitely contact you for our next vehicle.
a month ago
This review is specifically regarding my experience with "Alain Tanti" of sales. To me, a 5 star review means meeting or exceeding expectations. Alain was very easy to deal with, no silly sales tactics; just the straight goods. He is highly informed on the product they sell and when the sale is done, he will still answer any questions and guide you through the process. He does not disappear like some other sales agents I've experienced. Regarding price: Alain leads with an awesome price and doesn't try to "feel you out" or make you feel awkward like other salespeople I have experienced. I was frustrated with my experience at a closer dealership where for 2 days, we went back and forth on price for the car, and still at the end I felt as if the salesperson was trying to find any angle to add an arbitrary fee. Alain's first price was very close to the final price they gave me, he beat it and even threw in some accessories, all within 10-15 minutes. Just to add, I did not tell him upfront what the other dealers final price was; that's what made me feel very good about Alain. He's looking to do his best, not "price match". Regarding delivery of car, Alain was extremely understanding of my availability and setup an appointment that worked for me and my hectic schedule. All in all, this was the most painless car sales experience I've had. Definitely give Alain a try if you're considering a Subaru product.
2 months ago
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