When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read our own.
We are very pleased with our experience shopping for used vehicles at Brampton Subaru. Luca had several cars sanitized and ready for us when we came to test drive, and he recommended a good route. He took time to answer our questions about the vehicles and he followed up via email when he didn't have the answers right away. He was very professional and we did not feel pressured to purchase. In fact, we test drove our vehicle 3 times before buying it. The only thing we felt was a little bit odd was that the dealership did not conduct its full safety inspection until after the car had been purchased. They allowed us to make a conditional sale (conditional on it passing safety/no mechanical issues), and in the end everything is perfect, but we would have felt more confident in our decision up front knowing the car had already received its servicing.
in the last week
Recently, my wife and I encountered Julia at Subaru Brampton , she was extremely helpful when purchasing my new vehicle. She took the time to listen to our needs and wants and ensured that the process went as smooth as possible from start to finish. She was very accommodating and still checks in to this day. She is the real deal when it comes to customer service. Thank you Julia!
2 weeks ago
What an amazing experience at Brampton Subaru. This is my second car from this location. I had the pleasure of having Luca as my sales associate during the entire process. He helped me through all the options..what a great person. I’m so happy to have my 2020 Forster and Definitely will be visiting Luca for my next car purchase. 👍
3 weeks ago
On my THIRD vehicle from this stellar dealership. Kaiji runs a tight ship with no BS, just straight honesty and zero pressure. Enthusiastic service with great advice! Greeted with a wonderful smile from reception every time. Only criticism would be....buy your coffee elsewhere before going. Everything else is gold gold gold.
a month ago
After contemplating on the impending MY21 refresh, I decided to lease the MY20 STI. It was a painful 4 month wait but Rich was patient with me, consistent in communication - delays in the shipment from Japan and assigning another car. I definitely appreciate Rich's attention to detail and suggestions on every little thing that mattered to me. I went back to Brampton to pick up my car even though I live in Hamilton - shows my comfort level and ease of doing business with Rich and Subaru of Brampton!
5 months ago
How Did We Do?